We keep this simple and fair. Please read before purchasing.
1. General policy
Seats in the live webinar are limited, and each registration reserves a seat that cannot then be sold to someone else. For this reason, all payments are final and non-refundable, except in the situations listed below.
2. When you WILL get a full refund
- Cancellation by us: if the webinar is cancelled and not rescheduled, you receive a 100% refund.
- Rescheduling by us: if the webinar is rescheduled and the new date does not work for you, you may request a 100% refund within 7 days of the reschedule announcement.
- Duplicate payment: if you were accidentally charged twice, the duplicate amount will be fully refunded.
- Access failure on our side: if you paid but were not added to the webinar group and could not attend despite emailing us before the webinar, you receive a 100% refund or a free seat in the next batch — your choice.
3. When a refund is NOT provided
- You purchased a seat but did not attend the live session (it is live-only, as clearly stated before purchase).
- You attended part or all of the webinar.
- Your personal internet or device issues prevented you from attending.
4. How to request a refund
Email shyjudigital@gmail.com with your name, registered phone number and payment proof. Eligible refunds are processed to your original payment method within 5–7 business days via Instamojo.
5. Contact
Any questions about this policy: shyjudigital@gmail.com.